Privacy Policy

Introduction

Medic Tech Pvt Ltd ("we," "our," or "us") operates the Protocol Builder platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, salutation, and contact information (email, phone, address)
• ORCID iD and verification status
• Institutional affiliation
• Account credentials
• Profile information and preferences

Protocol Data

When you create or manage protocols, we collect:

• Protocol content, including text, formulas, materials, and procedures
• Version history and change logs
• Collaboration data and sharing permissions
• DOI registration information
• Publication and citation data

Usage Data

We automatically collect certain information about your device and how you interact with our service:

• IP address and browser type
• Pages viewed and time spent on pages
• Search queries and navigation patterns
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Facilitate collaboration between researchers
• Generate DOIs for published protocols
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

Information Sharing and Disclosure

Public Information

When you publish a protocol as "public," the following information becomes visible to anyone:

• Protocol content and metadata
• Your name and affiliation
• ORCID iD (if you've chosen to display it)
• Publication date and version history

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• ORCID for identity verification
• DOI registration agencies (e.g., DataCite)
• Cloud hosting providers
• Email delivery services
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Published protocols with DOIs are retained permanently to maintain the scientific record and ensure persistent access.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal and contractual restrictions)
• Export: Export your protocol data in standard formats
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent where we rely on it for processing

To exercise these rights, please contact us at info@medic.net.in.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@medic.net.in
• Phone: +91 87000 22578
• Address: Fourth Floor, Synergy Building, IIT Delhi, Hauz Khas, New Delhi 110016